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WILL MY FIREARM ORDER SHIP TO MY HOME?

By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

I NEED TO RETURN AN ITEM THAT I ORDERED THAT WAS NOT THE CORRECT TYPE.

Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.

I DON’T REMEMBER MY PASSWORD, WHAT DO I DO?

If you cannot remember your password, click “Forgot Password” and enter your email address into the field provided. Hit “Reset Password” and you will receive an email with instructions to reset your password

DO YOU SHIP TO APO/FPO ADDRESSES?

Due to shipping restrictions, we are unable to ship to APO/FPO addresses.

HOW LONG DOES IT NORMALLY TAKE TO RECEIVE MY ORDER?

 

Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment.

PLEASE NOTE: Processing times are separate from actual shipping times.

If we are shipping you a firearm, we MUST have a valid copy of your dealer’s FFL (Federal Firearms License) BEFORE we can ship your gun. PLEASE NOTE: In times of high order volume these processing times may increase.

For further specifics on shipping procedures please see our Shipping page.

HOW DO I KNOW THAT YOU RECEIVED MY ORDER?

Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your UPS tracking number.

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